• DRIVE AND PAY

TOP FIVE REASONS TO WORK WITH US

These are 5 simple Reason you should Bank with us:

  1. Efficiency
    • Learning best practices from competitors and implementing them
    • Minimizing waste in service delivery
    • Minimizing turn-around time in banking halls
    • Taking calculated risks
    • Being prepared to learn to improve performance
    • Maximizing the use of ICT in the bank’s operations
    • Being versatile
    • Marketing Bank’s products at minimal cost
  2. Honesty
    • Being faithful and trustworthy to our customers;
    • Maintaining and protecting the BBRB’s resources;
    • Giving accurate and detailed account on all resources used;
    • Being committed to your work.
    • Being highly responsible and reliable;
  3. Quality Customer Service
    • Being patient and tolerant with all manner of behaviors;
    • Accepting that the customer is always right;
    • Listening to and handling customers’ complaints
    • Having time for customers to know their needs;
    • Serving customers with a smile
  4. Team Work
    • Considering yourself as a team player
    • Sharing responsibilities
    • Providing mutual support for colleagues
    • Meeting all obligations and dead lines
    • Knowing your roles
    • Ensuring free flow of information (board, management, staff and clients)
    • Learning from mistakes
    • Resolving all conflicts amicably
  5. Timeliness
    • Punctuality among management and staff
    • Rendering quick services by reducing the turn-around time for the customers
    • Timely preparation and submission of reports to our stakeholders

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